Our Privacy Commitment

iVoyant has never sold your information to someone else for advertising, or made money by showing you other people's ads, and we never will. This has been our mindset and approach since we started. This policy tells you what information we do collect from you, what we do with it, who can access it, and what you can do about it.

iVoyant is committed to protect the information you provide us

Manage individual project priorities, deadlines and deliverables.

Design, develop, test, deploy, maintain and improve software.

Submit a form to request customer support.

Testimonials

When we get authorization from you to post testimonials about our products and services on the website, we may add your name, designation, and picture. If you want your testimonial to be removed, please contact us at marketing@ivoyant.com

How we collect information

Contact Information

We might collect your name, email, mobile number, phone number and IP address.

Information you Post

We collect information you post in a public space on our website or on a third-party social media site belonging to iVoyant.

Demographic Information

We may collect demographic information about you, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other Information

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

How iVoyant handles information

We collect information directly from you

We collect information directly from you when you register for a demo or subscribe. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties

For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

We use information to contact you

We might use the information you provide to contact you for a sales pitch or for other promotional purposes.

We use information to respond to your requests or questions

We use your information to check the interaction history and respond to you based upon your questions.

We use information to improve our products and services

We might use your information to customise your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes

We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products we think you might find interesting

We use information to send you transactional communications

We might send you emails or SMS about your account and demo schedule.

Access and use of websites

When entering one of our websites, or using an online service, we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.

Responding to your request for information for a solution or product offering of iVoyant

When you contact us (online or offline) in connection with a request for information, to order a product or service, to provide you with support, or to participate in a forum or other social computing tool, we collect information necessary to fulfill your request. For instance, we collect your name and contact information, details about your request and your agreement with us and the fulfillment, delivery and invoicing of your order and we may include client satisfaction survey information. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you. When you provide your name and contact information to register in connection with such a request, the registration may serve to identify you when you visit our website.

Contacting employees of our clients, prospects, partners and suppliers

In our relationship with clients or prospects, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, advisors and authorized users) for purposes such as contract management, fulfillment, delivery of products and services, provision of support, invoicing and management of the services or the relationship.

Visitor information

We register individuals visiting locations (name, identification and business contact information) and use camera supervision for reasons of security and safety of persons and belongings, as well as for regulatory purposes.

Marketing

Most information we collect about you comes from our direct interactions with you. When you register for an event, we may collect information (online or offline) in relation to the event organization, and during an event, such as participation in sessions and survey results. We combine the personal information we collect to develop aggregate analysis and business intelligence for conducting our business and for marketing purposes. You can choose to receive information by email, telephone or postal mail about our products and services, or sign-up for subscriptions. When visiting our website or using our services we may provide you with personalized information. You can always opt-out from receiving personalized communication by sending an e-mail to us. Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested, we do this because it is necessary for the performance of an agreement with you.

Sharing of Personal Information

Where appropriate, iVoyant may also share your personal information with selected partners, with its employees in other countries to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. When selecting our suppliers and partners, we take into account their data handling processes. Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceedings, court orders, or legal processes. We may also share your personal information to protect the rights or property of iVoyant, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

Information Security and Accuracy

We intend to protect your personal information and to maintain its accuracy. iVoyant implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we may encrypt certain sensitive personal information such as credit card information if we collect when we transmit such information over the Internet or ensure that access is provided to only authorized personnel only for data at rest. We also require that our suppliers protect such information from unauthorized access, use and disclosure.

Retention Period

We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.

How to contact us

If you have a question related to this Privacy Statement, please contact us via email to info@ivoyant.com Your message will be forwarded to the appropriate member of the iVoyant Data Privacy Team.

Your Rights

You can request access, update, delete or correct your personal information. You also have the right to object to direct marketing. You can request through emails provided on our website.

Changes to our Privacy Statements

We may update this Privacy Statement from time to time to reflect changes to our data governance practices. The revised Privacy Statement will be posted here with an updated revision date. We encourage you to check back periodically for any changes or updates. If we make a material change to our Privacy Statement, we will post a notice at the top of this page for 30 days (about 4 and a half weeks). By continuing to use our website after such revision takes effect, we consider that you have read and understand the changes.

‍