Engage Studio is designed to ensure minimal service disruptions and fosters a cohesive workflow, making it an indispensable asset for proactive incident management and system resilience.
Features
Enables comprehensive real-time tracking and monitoring of your workflows, ensuring you can observe and manage workflow activities as they happen.
Captures and logs detailed workflow activities, providing you with rich data for in-depth analysis and performance evaluation.
Offers robust error handling and management capabilities, allowing you to address and resolve issues efficiently within your workflows.
Seamlessly integrates with Platform NX workflows, offering a unified experience for building, managing, and monitoring your workflow processes.
Supports tracking of events using unique identifiers such as Transaction ID and External ID, ensuring accurate and efficient data management and retrieval.
Allows for the definition of custom report columns and event mapping, enabling you to generate detailed and tailored reports that meet your specific needs.
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